Customer Questionnaire

Thank you for choosing Edwards Holidays and hopefully you have enjoyed your holiday experience with us.

To help us keep our standards high, we would appreciate your comments on your holiday. We would therefore appreciate it if you could take a few minutes to fill in this questionnaire. Please note, all personal information supplied within this questionnaire will be dealt with in the strictest of confidence and all feedback contained within this questionnaire will be read and actioned by us. However, due to the high volume of completed/returned questionnaires, we are sorry that we cannot acknowledge each one individually.

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Many thanks for your time and co-operation.

Sincerely,
The Edwards Team

 

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Personal Information

Address*
DD slash MM slash YYYY

Booking

How would you rate your overall booking experience?*

Coach

How would you rate the quality and standard of the coach used during your holiday?*

Driver

How would you rate your coach driver overall?*

Hotel

How would you rate the standard of cleanliness at your hotel?*
How would you rate the quality of food served?*
How would you rate the service at the hotel in terms of helpfulness and attitude?*
How would you rate your hotel overall?*

Excursions

Overall, how would you rate your excursions?*

General

How would you rate our safety precautions during your tour?*
How would you rate your holiday overall?*
Would you consider taking another Edwards Holiday?*
Would you recommend Edwards Holidays to a friend?*